Free tools and frameworks for Africa's designers and fashion businesses.‌‍‍‍‌‍‌‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍‍‍‍‍‍‍‌‌‍‌‌‍‍‌‍‍‌‌‌‌‍‌‍‍‌‍‍‌‌‍‍‍‍‍‍‌‍‍‌‍‌‍‌‌‌‍‌‍‍‍‍‍‍‍‍‌‌‌‌‌‌‌‍‌‌‍‍‌‌‍‍‌‍‍‌‌‍‍‌‌‌‍‌‌‌‍‍‌‌‍‌‍‌‌‌‍‌‌‍‍‌‌‌‍‌‍‌‌‍‌‍‌‌‍‌‌‌‌‌‍‌‍‌‌‌‌‍‌‌‌‍‍‌‌‌‍‌‌‌‌‍‍‌‌‍‌‍‍‍‌‍‍‌‌‍‌‌‌‌‍‌‌‍‌‌‍‌‌‍‌‌‍‍‌‍‌‍‌‌‍‌‌‍‌‌‌‍‌‌‌‍‌‌‌‌‌‍‌‌‍‌‌‍‌‌‍‌‌‍‌‌‌‌‍‍‌‌‍‌‍‌‍‍‌‌‌‍‌‌‌‍‍‌‌‍‌‌‌‌‌‍‌‌‌‍‍‌‍‌‌‌‍‌‍‌‌‌‌‍‌‌‌‌‍‌‌‍‍‌‍‌‍‌‌‌‌‍‌‌‍‍‍‌‌‌‌‌‌‍‍‌‍‌‍‌‌‍‌‍‌‌‍‌‌‌‌‌‍‌‌‌‍‍‌‍‌‌‌‍‌‍‌‌‌‌‍‌‌‌‌‍‌‌‍‍‌‍‌‍‌‌‌‍‍‌‌‍‍‍‌‌‌‌‌‌‍‍‌‍‌‌‍‌‌‌‌‍‌‍‌‍‍‌‌‌‌‌‍‍‌‌‍‌‍‍‌‍‍‌‍‌‌‌‍‌‌‌‌‌‌‌‍‌‍‌‍‌‌‍‌‌‍‌‌‌‌‌‌‌‍‌‌‍‍‌‌‍‍‌‍‌‍‍‌‌‍‌‌‌‌‍‌‌‍‌‌‍‌‌‍‌‌‍‍‌‍‌‍‌‌‍‌‌‍‌‍‌‌‌‍‌‌‌‍‌‌‌‌‌‍‌‌‍‌‌‍‌‌‍‌‍‌‌‍‌‌‌‌‍‍‌‌‍‌‍‌‍‍‌‌‌‍‌‌‌‍‍‌‌‍‌‌‌‌‌‍‌‌‌‍‍‌‍‌‌‌‍‌‍‌‌‌‌‍‌‌‌‌‍‌‌‍‍‌‍‌‍‌‌‌‌‍‌‌‍‍‍‌‌‌‌‌‌‍‍‌‍‌‍‌‌‍‌‍‌‌‍‌‌‌‌‌‍‌‌‌‍‍‌‍‌‌‌‍‌‍‌‌‌‌‍‌‌‌‌‍‌‌‍‍‌‍‌‍‌‌‌‍‍‌‌‍‍‍‌‌‌‌‌‌‍‍‌‍‌‌‍‌‌‌‌‍‌‍‌‍‍‌‌‌‌‌‍‍‌‌‍‌‍‍‍‌‍‌‌‍‌‌‌‍‌‌‌‍‌‌‌‍‌‌‌‍‍‌‌‌‍‌‍‌‌‌‌‌‌‌‌‍‍‌‍‌‍‍‌‌‌‍‍‌‍‌‌‌‍‌‍‍‌‌

Help Centre

Frequently Asked Questions

Everything you need to know about Industrie Africa, IA+, and how we work with our community of designers, buyers, and partners.

ABOUT IA+

ABOUT INDUSTRIE AFRICA

BRANDS & CURATION

COMMERCIAL & PRICING

FOR EXISTING CUSTOMERS & VISITORS

OPERATIONS & PROCESS

SERVICES & TIERS

Still have questions?

Our team is here to help — email us at hello@industrieafrica.com

Stay Connected

ABOUT IA+

What is IA+?

Who is IA+ for?

How does IA+ work with the broader Industrie Africa platform

How is IA+ different from a wholesaler or buying agent?

How is IA+ different from a wholesaler or buying agent?

Why does luxury retail need a specialist like IA+?

What happens when we get in touch?

Why does hotel retail need a specialist like IA+?

How do you handle confidentiality?

ABOUT INDUSTRIE AFRICA

What is Industrie Africa?

How has Industrie Africa evolved?

BRANDS & CURATION

Where do the brands and designers come from?

Can we request specific designers or categories?

Can we develop exclusive or private label product?

How do you ensure products are packable and guest-appropriate?

COMMERCIAL & PRICING

How is IA+ priced?

Do you take a commission on product sales?

How quickly can we expect to see ROI?

How many properties do you work with at a time?

FOR EXISTING CUSTOMERS & VISITORS

I placed an order on Industrie Africa. How do I follow up on its status or fulfillment?

Can I still buy products from Industrie Africa?

I had an account on the old Industrie Africa site — what happens to my data?

I'm a designer who was part of the platform. Are you still working with designers?

OPERATIONS & PROCESS

How long does an engagement take?

Do you need to visit the property?

How much does our team need to be involved?

Do you handle shipping and logistics?

What happens after the pilot?

SERVICES & TIERS

What are the four service tiers?

How do I know which tier is right for us?

Can we start with one tier and move to a higher one later?

What optional add-ons are available?