Privacy Policy

Industrie Africa is a platform and consultancy that translates Africa’s fashion and design ecosystem for global audiences. Our advisory division, IA+, works with luxury operators across Africa.

Industrie Africa LLC. Registered in Delaware, United States. Website: www.industrieafrica.com. Contact: hello@industrieafrica.com

Information you give us directly

Mailing list sign-ups

When you opt in to our newsletter or updates, we collect your name and email address. We only use this to send you the communications you signed up for.

Contact form enquiries

When you submit a contact form, we collect your name, email address, and the message you send. We use this solely to respond to your enquiry.

Information collected automatically

When you visit our website, we (and our third-party tools) automatically collect certain technical information, including:

1. Your IP address
2. Browser type and version
3. Pages you visit and time spent on them
4. Referring URL (how you found us)
5. Device type

This data is collected through cookies and similar tracking technologies. See the Cookies section below for full details.

We do not use your personal information to make automated decisions about you, and we do not build individual profiles for purposes beyond those listed above.

We use the following third-party services that may process your personal information on our behalf. Each is governed by their own privacy policy, which we link to below.

Klaviyo (email marketing)

We use Klaviyo to manage our mailing list and send newsletters. When you sign up, your name and email are stored on their platform. They process this data under a data processing agreement with us.

Klaviyo Privacy Policy: https://www.klaviyo.com/legal/privacy-notice

Google Analytics

We use Google Analytics to understand how visitors use our site. This service uses cookies to collect anonymised data about traffic and behaviour. Google may transfer this data to servers in the United States.

Google Privacy Policy: https://policies.google.com/privacy

To opt out of Google Analytics across all sites: https://tools.google.com/dlpage/gaoptout

Meta Pixel (Facebook / Instagram)

We use the Meta Pixel to understand how visitors interact with our site and to run targeted advertising on Facebook and Instagram. The Pixel may send browsing data to Meta, which may constitute “sharing” of personal information under applicable privacy laws (including California’s CPRA).

Meta Privacy Policy: https://www.facebook.com/privacy/policy/

To opt out of Meta’s use of your data for advertising: https://www.facebook.com/settings/?tab=adsIndustrie Africa may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

Cookies are small files stored on your device that help websites remember you and track how you use them. We use three categories of cookies:

Essential cookies (always active)

These are necessary for the website to function. They do not collect personal information and cannot be disabled.

Analytics cookies (require your consent)

We use Google Analytics cookies to understand how visitors use our site — which pages are popular, how long people stay, and where they come from. This data is aggregated and anonymous.

Marketing cookies (require your consent)

We use the Meta Pixel, which sets cookies to enable us to serve relevant advertising on Facebook and Instagram to people who have visited our site.

Managing cookies

When you first visit our site, you’ll be asked to consent to analytics and marketing cookies via our cookie consent banner. You can change your preferences at any time by clicking “Cookie Preferences” in the footer. You can also manage cookies through your browser settings — instructions vary by browser, but most allow you to block or delete cookies.

Note: Disabling cookies may affect some aspects of your experience on this site. We sometimes share your personal data with trusted third parties.

YOUR RIGHTS.

Regardless of where you are in the world, you can always contact us at hello@industrieafrica.com to ask us to stop sending you marketing emails, delete your information, or correct inaccurate data. We’ll respond promptly.

Depending on where you live, you may have additional legal rights:

If you’re in the EU or UK (GDPR / UK GDPR)

You have the right to:

1. Access the personal data we hold about you
2. Correct inaccurate information
3. Delete your data (the “right to be forgotten”)
4. Restrict how we process your data
5. Portability — receive your data in a portable format
6. Object to processing based on legitimate interests
7. Withdraw consent at any time (without affecting the lawfulness of prior processing)

You also have the right to lodge a complaint with your local supervisory authority. In the EU, this is your national data protection authority. In the UK, this is the Information Commissioner’s Office (ICO) at https://ico.org.uk.

If you’re in California (CCPA / CPRA)

You have the right to:

1. Know what personal information we collect, use, and share
2. Delete your personal information
3. Correct inaccurate personal information
4. Opt out of the sale or sharing of your personal information
5. Non-discrimination — we will not treat you differently for exercising your rights

Because we use the Meta Pixel, which may share your data with Meta for advertising purposes, California residents can opt out of this data sharing by:

1. Clicking “Do Not Sell or Share My Personal Information” in our website footer, or
2. Submitting a request to hello@industrieafrica.com

If you’re in South Africa (POPIA)

You have the right to:

1. Be notified that we hold your personal information
2. Access your personal information
3. Request correction or deletion of your information
4. Object to our processing of your information

Industrie Africa LLC is based in the United States. If you are located in the EU, UK, or elsewhere, your information may be transferred to and processed in the US, which may not have equivalent data protection laws to those in your country.

Where required by law (including GDPR), we rely on appropriate safeguards for such transfers — including Standard Contractual Clauses with our third-party processors (Google, Meta, Klaviyo). You can request details of the transfer mechanisms we use by contacting us.

This website is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we’ll update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

For any privacy-related questions, requests, or complaints:

Industrie Africa LLC

276 5th Avenue, Suite 704 – 3250

New York, NY 10001

United States

Email: hello@industrieafrica.com

We aim to respond to all requests within 30 days.